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Fixing Problems with Sending and Receiving Emails in Outlook

2 mins read

Introduction

Issues with sending or receiving emails in Outlook can disrupt communication. This article provides solutions to common email transmission problems.

Common Causes

  1. Incorrect server settings.
  2. Internet connectivity issues.
  3. Authentication errors.
  4. Oversized attachments.
  5. Corrupted data files.

Steps to Resolve the Issue

1. Check Internet Connection

  • Ensure your internet connection is stable and working.

2. Verify Account Settings

  • Go to File > Account Settings > Account Settings.
  • Double-check the incoming and outgoing server details with your email provider.

3. Check Outbox for Stuck Emails

  • Open the Outbox folder and delete any messages stuck in the queue.
  • Reduce attachment sizes or split large files if necessary.

4. Update Outlook

  • Go to File > Office Account > Update Options > Update Now.

5. Run the Repair Tool

  • Go to Control Panel > Programs > Microsoft Office > Repair.

6. Check Antivirus or Firewall Settings

  • Temporarily disable antivirus software or firewall settings and attempt sending emails again.

Conclusion

Most email issues can be resolved using the above steps. For persistent problems and further assistance, Create a Ticket.

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