OneDrive Not Opening or Crashing on Startup

Introduction:

OneDrive crashing or failing to open on startup can disrupt access to your files. This guide helps identify the causes and offers solutions.

Common Causes:

• Corrupted app files or cache.
• Conflicting startup programs.
• Outdated software or drivers.

Steps to Resolve the Issue:

Step 1: Update OneDrive and Your System

• Ensure you’re using the latest version of OneDrive.
• Update your operating system and device drivers.

Step 2: Clear OneDrive Cache

1. On Windows:
   1. Navigate to 

   %localappdata%\Microsoft\OneDrive

   2. Delete the Cache folder.
2. On macOS:
   1. Go to 

   ~/Library/Caches/com.microsoft.OneDrive

   2. Delete the contents of the folder.

Step 3: Disable Conflicting Startup Programs

• On Windows:
  1. Press Ctrl + Shift + Esc to open Task Manager.
  2. Navigate to the Startup tab and disable unnecessary programs.
• On macOS:
  1. Open System Preferences > Users & Groups > Login Items.
  2. Remove conflicting apps.

Step 4: Reinstall OneDrive

• Uninstall OneDrive and download the latest version from OneDrive’s official site.
• Reinstall and set up your account.

Conclusion:

A stable OneDrive app ensures seamless file access and synchronization. If crashes persist, contact Microsoft Support or Create a Ticket for further help.