What Do I Do If Teams Notifications Are Not Working?

Answer:

If notifications in Teams are not working, follow these steps to resolve the issue:

Step 1: Check Notification Settings in Teams:

1. Go to Settings > Notifications.
2. Ensure that notifications for messages, mentions, and other activities are enabled.

Step 2: Check Device Settings:

• On Desktop: Verify that Teams is allowed to show notifications in your system settings (e.g., Windows Settings > Notifications & Actions).
• On Mobile: Ensure that Teams has notification permissions enabled in your phone’s settings.

Step 3: Restart the App or Device:

• Close Teams completely and restart your device. This can resolve temporary glitches.

Step 4: Update Teams:

• Ensure you are using the latest version of the Teams app. Updates often fix bugs that impact notifications.

Step 5: Clear Cache:

• On Windows: Delete the Teams cache folder located at %appdata%\Microsoft\Teams.
• On Mobile: Reinstall the Teams app to clear cache data.

If the Issue Persists:

Create a Ticket or contact Microsoft Support for further assistance.