How to Set Up Shared Mailboxes in Outlook

Introduction:

Shared mailboxes enable teams to collaborate on emails and calendars. This guide shows how to add and use shared mailboxes in Outlook.

Steps (Desktop):

1. Ensure you have permission for the shared mailbox.
2. Go to File > Account Settings > Account Settings.
3. Select your account and click Change > More Settings > Advanced.
4. Under Open these additional mailboxes, click Add, enter the mailbox name, and click OK.
5. Restart Outlook to see the shared mailbox in your folder pane.

Steps (Web):

1. Log in to Outlook Web via Office 365.
2. Click your profile picture and select Open another mailbox.
3. Enter the shared mailbox email and click Open.
4. The shared mailbox opens in a new tab.
5. To access it regularly, pin it in your favourites.

Conclusion:

Shared mailboxes simplify team communication by centralizing email and calendar management. Set them up for efficient collaboration.