Category / Section
Fix: Missing Emails in Outlook (Inbox Not Updating)
2 mins read
Introduction
Missing emails or an inbox that won’t update can cause confusion.
Common Causes
- Incorrect filter settings
- Email forwarding enabled
- Delayed synchronization
Steps to Resolve the Issue
- Check Email Filters
- Go to View > View Settings > Filter and remove unnecessary filters.
- Disable Email Forwarding
- Go to Outlook settings > Mail > Forwarding and ensure forwarding is off.
- Manually Refresh the Inbox
- Press F9 or click Send/Receive All Folders.
- Reconfigure Email Account
- Remove and re-add the email account under File > Account Settings.
Conclusion
Adjusting settings should restore missing emails.