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Fix: Missing Emails in Outlook (Inbox Not Updating)

2 mins read

Introduction

Missing emails or an inbox that won’t update can cause confusion.

Common Causes

  • Incorrect filter settings
  • Email forwarding enabled
  • Delayed synchronization

Steps to Resolve the Issue

  1. Check Email Filters
    • Go to View > View Settings > Filter and remove unnecessary filters.
  2. Disable Email Forwarding
    • Go to Outlook settings > Mail > Forwarding and ensure forwarding is off.
  3. Manually Refresh the Inbox
    • Press F9 or click Send/Receive All Folders.
  4. Reconfigure Email Account
    • Remove and re-add the email account under File > Account Settings.

Conclusion

Adjusting settings should restore missing emails.

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